Contact Center in Finland
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Terminal Customer Service
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Finnair´s cargo business is handled Finnair Cargo Oy that employs a total of approximately 140 cargo professionals.
Following Finnair Group’s Asia strategy Finnair Cargo is specialized in air cargo traffic between Europe and Asia. Therefore, Helsinki has become an important hub and most import cargo from Asia continues to various European destinations via Helsinki.
Our 2nd freighter hub in Brussels opened on 06 April 2013.
Meet some of our people: Check out team and blogger introductions on our News site (You can search by "team".)
Read our blog:
Cargo Terminal at Helsinki Airport
Our Helsinki Gateway terminal is open 24 h daily and it offers variety of services e.g. air freight unloading, loading, receiving and delivery. All is being done with the latest and most efficient loading equipment.
All the related services, e.g. customs, are available in the same building. There are modern storages for special airfreight in our Gateway terminal that will certainly fulfil the needs of even the most demanding customer. For example there are good spaces for animals, valuable consignments and also comprehensive cold storages.
Our Helsinki Terminal's Customs ID: FI0108057-5 / R0013
Floor space approx. 15 000 m2
Approx. 350 employees
Annual freight handling over 150 000 tons
An average 400 handled operations a day
During peak seasons as much as 600 tons of freight can be handled per day.
We offer cargo terminal services to numerous airline companies with routes to / from Helsinki.
Track your shipment
Air Waybill Number (AWB-No):Track all shipments